Timothy W. Hunter-Russell

Systems Engineer • Cloud Administrator
Azure Cloud Infrastructure Management Microsoft 365 Administration & Security Windows Server Configuration & Maintenance Linux System Administration & Automation Network Security & Firewall Management Cybersecurity & Compliance Implementation DevOps Pipeline Development & Deployment Python Scripting & Automation Solutions JavaScript Web Development & APIs React Frontend Development & UI Node.js Backend Services & APIs Database Design & SQL Optimization

Timothy W. Hunter-Russell

Systems Engineer/Administrator • Hampton, VA

Results-driven IT professional with extensive enterprise support experience, leveraging expertise in cloud technologies,automation, and infrastructure management. Strong troubleshooting and problem-solving skills with proven success in diagnosing, solving, and preventing software, hardware, and network issues across enterprise environments.

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About

Experienced IT professional with 9+ years of expertise in Azure, Windows, Microsoft 365, and mobile device management. I’m driven by continuous learning, innovation, and technical excellence. Recognized as a subject matter expert, I enjoy mentoring others, improving processes, and mastering new technologies while advancing my programming and cloud skills.

Experience

Cloud Administrator • Goldbelt, Inc

Apr 2024 – Present • Remote
  • Implemented hardware and software for 200+ Windows and mobile devices, ensuring compliance with company‑approved applications.
  • Collaborated across IT on Azure/Microsoft 365 issues from VMs to SharePoint sites.
  • Automated account creation and management using a third‑party vendor.
  • Maintained reliable performance of enterprise Windows apps for 300+ users and documented outcomes with After Action Reports to drive improvements.
  • Hardened cloud and physical systems toward CMMC 2.0 compliance within a GCCH tenant.
  • Secured and optimized 25+ network devices across multiple sites, achieving 100% compliance with Aruba/SonicWall standards and reducing vulnerabilities.
  • Directed company‑wide backup and disaster recovery program with monthly tests to ensure readiness and 24/7 uptime.

Sr Technical Support Representative • Ferguson Enterprises

Dec 2019 – Apr 2024 • Newport News, VA
  • Resolved advanced hardware/software issues via phone, chat, email, and IM, including software installs/repairs, workstation issues, Windows OS maintenance, and mobile devices.
  • Delivered top‑tier hybrid work support for Microsoft Teams Rooms (Crestron).
  • Tracked 500+ support requests in ServiceNow, improving resolution time by 20% through accurate documentation.
  • Leadership team member for BRG/ERG “Building Pride” as Event Co‑Chair, coordinating events and subcommittees to drive inclusion and diversity.

IT Technician • NDS Computers

Mar 2018 – Dec 2019 • Hampton, VA
  • Managed IT infrastructure for 15+ small‑business clients across networks and workstations; handled 100+ monthly service requests with 95% satisfaction.
  • Troubleshot and resolved issues across departments, reducing average ticket time by 20% and improving user satisfaction.
  • Monitored daily network alerts, patched vulnerabilities, and authored 5+ SOPs.

Support Engineer / Programmer • Mobile Satellite Technologies

Sep 2016 – May 2018 • Chesapeake, VA
  • Serviced and troubleshot satellite phone, internet, and TV systems for 200+ residential, RV, and marine clients with a 90% first‑call resolution rate.
  • Programmed and tested 500+ satellite modems monthly, ensuring 100% quality compliance prior to shipping.
  • Maintained in‑house database controlling internet services and bandwidth for 500+ users, improving network efficiency.

Assistant Network Admin • ITT Tech

Dec 2015 – Oct 2016 • Norfolk, VA
  • Monitored and configured campus‑wide network and server systems supporting 500+ students and staff.
  • Provided Tier‑1 support, troubleshooting hardware/software issues and escalating advanced cases to ensure timely resolution.
  • Led semester refresh of 200+ lab computers, wiping and re‑imaging with standardized software to ensure lab readiness.

Projects

D&D Toolkit

HTML/CSS/Java • 2025

D&D Toolkit is a tool used to help DMs better manage their D&D games.

Code

Capstone Project - BudgetGladiator

Node.js/Express/React • 2025

BudgetGladiator is a web application that allows users to manage their budgets and track their spending. It is built with Node.js, Express, and React.

Demo Code

AroundU - API Learning Project

Node.js/React • 2025

AroundU is a web application that allows users to find and share local events and activities.

Code

WordWorld

Java/Android • 2024

WordWorld is a wordle clone game that allows users to guess words and earn points.

Code

Skills

Languages

  • HTML
  • CSS
  • JavaScript
  • Java
  • Python
  • SQL
  • C#
  • C++
  • C
  • PHP
  • Kotlin

Frameworks & Tools

  • React
  • Node.js
  • Git
  • Figma
  • Docker

Expertise

  • Responsive Design
  • Accessibility
  • Performance
  • UX Engineering
  • Azure
  • Microsoft 365
  • Windows
  • Linux
  • MacOS
  • Networking
  • Security
  • DevOps
  • CI/CD